Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Are the colors of the items accurate?
We strive to display our products as accurately as possible. However, due to different monitor settings, we cannot guarantee that your screen's display of any color will be exactly accurate.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or change an order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, Prestige Collections ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination.
How should I care for my luxury garments?
Each item includes specific care instructions on the inner label. We generally recommend professional dry cleaning for our premium fabrics to maintain their longevity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.